This is a practical, case‑based presentation that examines why adverse events occur in cataract surgery and how they can be mitigated using a systems approach. Drawing on OMIC malpractice claim examples, the program highlights common vulnerabilities in preoperative assessment, perioperative communication, surgical safety checklists, and postoperative care, while demonstrating how multiple system and process failures can cause patient harm. Attendees gain actionable risk‑reduction strategies, including standardization, redundancies, technology enhancements, effective disclosure, and fostering a culture of safety; that improve patient outcomes, strengthen team performance, and reduce legal risk in busy ophthalmic practices. The lessons learned are applicable across all ophthalmology subspecialties.
Presented by: Jeannette Domask, MPH, CPHRM OMIC Risk Manager
Jeannette Domask, MPH, CPHRM is a Risk Manager at OMIC with extensive experience advising physicians and medical practices on professional liability risk, patient safety, and regulatory compliance. In her role, she works closely with physicians and practice leaders to translate complex risk and liability issues into practical, actionable guidance that supports high-quality care and reduces exposure. Jeannette’s work focuses on high-risk areas such as informed consent, documentation, scope of practice, patient complaints, emerging technologies—including artificial intelligence in healthcare—and systems-based approaches to risk mitigation. She is known for her ability to bridge clinical realities with legal and regulatory expectations, helping practices implement defensible policies and processes in real-world settings.
A frequent speaker and contributor to educational programs, Jeannette presents nationally on topics including ophthalmic medical liability trends, AI-related risk, anesthesia and procedural risk, and system approach strategies. Her presentations emphasize practical takeaways, risk-aware decision-making, and methods clinicians can implement immediately in their practices.
No cost to MAEPS members.
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